Timeline

Wednesday, May 15, 2013

Bad Customer Service...

Michelle, myself and Wren stopped in yesterday morning to Barking Dog on York.  We were the only customers inside.  There may have been someone outside... We ordered, were eating and Wren was getting restless and wanting to leave.  Michelle and I each were drinking coffee - neither one of us had even finished our first cup.  When the waitress brought us our check, I asked if I could get a cup of coffee to-go.  I could have asked for a refill and chugged it, but thought a cup to go would be more enjoyable.  She took my mug, poured my remaining coffee into a to-go cup and topped it off with fresh coffee.  Then the manager said something to her.  She brought the cup over to me and then informed me that she would have to charge me for a to-go coffee and asked if I still wanted it???  Seriously?  No.  So... I then watch her walk back behind the bar, dump out the coffee and throw away the cup!  Good freaking grief.  So - now, instead of spending 10 cents and giving me a coffee refill in a paper cup - you've got one really peeved former customer!